All sales are final except for damaged goods or incorrect orders within 14 days of receipt.
Returned goods must not be washed, worn, or have any special embroidery and/or print. Credit Authorization Code must be obtained prior to return exchange
Return shipping of the used/damaged product to ChloeNoel shall be at the expense of the sender. If repairable, ChloeNoel will repair the item after receiving it. We will then mail the repaired item back to you along with your new order.
All crystal items are nonreturnable and nonexchangeable.
For all returns and exchanges, please contact us at [email protected]